PrestoFresh, Inc.
Privacy Policy

Last Updated August 1, 2014



Welcome to the PrestoFresh web site ("Site") owned and operated by PrestoFresh, Inc., an Ohio corporation ("PrestoFresh"). At PrestoFresh, protecting our visitors' privacy and security is a top priority. For this reason, we have adopted the following Privacy Policy ("Policy") to advise you of your choices regarding the use of your personal information online. By accessing and using this Site you agree to this Policy and the Terms of Service. PrestoFresh reserves the right to change this Policy at anytime for any reason, and will include a notice of any change to this Policy on our Site. By continuing to use the Site you agree to be bound by any such revisions and should therefore periodically visit and print the latest version of this Policy for your records. For your information, the date of the last update to this Policy is posted at the top of this page and our Site.

Scope of Policy

This Policy only applies to this Site and does not apply to other companies' or organizations' web sites to which we link. You should carefully review the privacy policies of those web sites in order to determine how they treat your personal information.


PrestoFresh does not collect any personally identifiable information from you unless you voluntarily choose to disclose such information while taking advantage of the grocery delivery services offered on our Site. Personal Information may include your name, street and e-mail address, phone number, credit card number, date of birth, gender ("Personal Information"). Examples of when we collect some Personal Information include the following:

  • Online Subscription.In order to take advantage of some of the services on our Site you must provide Personal Information. Personal Information is used to facilitate your requests to purchase groceries and have them delivered to an address.
  • Transaction Information. Your Personal Information may be collected and used by us to track transactions conducted on our Site including which groceries/products/services you selected and information we require for payment.
  • Sweepstakes and Surveys. You will be asked to disclose Personal Information if you elect to participate in any sweepstakes or surveys we may offer on the Site from time to time.


Every communication we send you will contain a clearly worded "Unsubscribe" link allowing you to withdraw your permission for future e-mails. This system is automated and must be contacted from the email address you wish to have removed. Permission changes will be honored as soon as possible after receipt. Please allow seven to ten business days for processing. Permission changes will not effect any information which you previously provided to us and which we previously shared with our business partners.


We gather non personally identifiable information ("Aggregate Data") with respect to our visitors' use of the Site to determine the extent to which our visitors use certain parts of the Site, which, in turn, enables us to make the Site as useful as possible. We may provide Aggregate Data about the use of our Site with our business partners.


Cookies. We use a technology called "cookies" on the Site. Cookies are pieces of information that are sent to your browser from a web server and stored on your computer's hard drive for record-keeping purposes. Cookies collect technical data and identify your operating system and session ID. They can also save information you may have previously provided and help us recognize you when you return to the Site.

How Can Disable Cookies?Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you've received a cookie or, alternatively, to refuse to accept cookies.

Web Beacons. We may use web beacons which allow our partners to place a cookie onto an end-user's computer when they visit one of our partner sites so that when the end-user visits our Site that cookie data is tracked by our partner so our partner can identify that the end-user achieved a certain milestone. This is a tracking concept used commonly on the Internet, which is also referred to as "pixel tracking.

Session ID. We may collect end-user data based off of a session ID. This is how we organize answers to our questions. This in-house convention allows us to use an end-user's session ID to see all of the end-user input during the subscription process.

IP Addresses. We collect and analyze traffic on our Site by keeping track of the IP addresses of our visitors. IP addresses are unique numeric identifiers that are assigned to each computer browser accessing the Internet. An IP address, by itself, cannot identify you personally. However, when combined with other information provided by your Internet Service Provider (ISP), your IP address can be used to identify the computer originating a message.


Our Affiliates. We may share your Personal Information with our affiliates as well as other companies that PrestoFresh becomes affiliated with or subsequently acquires.

Service Providers. Sometimes third party service providers are retained or utilized by PrestoFresh and may have access to our visitors' Personal Information. Please be aware, while we takes step to protect third party use of Personal Information through confidentiality agreements and restrictions on access to and use of such information, there is no means for us to police the activities of third parties' use of Personal Information disclosed to them.

7. Disclosure Exceptions

We reserve the right to disclose your Personal Information if we are required to do so by law or we believe that such action is necessary including, without limitation:

  • To comply with a legal process, such as a search warrant, subpoena or court order, state or federal law;
  • To protect PrestoFresh rights and property;
  • To investigate reports of visitors providing false or misleading information;
  • To protect against misuse or unauthorized use of our Site and/or service;
  • To prevent or investigate reports of credit card fraud or unauthorized use; or
  • During emergencies, such as when we believe someone's physical safety is at risk.


Electronic Security. The security of your Personal Information is important to us. When you provide Personal Information including, without limitation, your credit card number during the check out process, we encrypt the information by using advanced encryption technology known as Secure Socket Layer (SSL) to protect the transfer and storage of your Personal Information.

Physical Security. All Personal Information is restricted in our offices. Employees are granted access on a need-to-know basis. In addition, the servers on which we store Personal Information are kept in a secure environment. Our main servers are operated from a dedicated Internet hosting facility with industry standard security features.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we follow accepted industry standards and implement reasonable security practices to protect Personal Information, we cannot guarantee its absolute security.


How to Correct or Change Your Personal Information. You can access the Personal Information you provided and update it at any point during the subscription process by navigating to previous pages and making the necessary changes. You may also change your Personal Information by contacting us at

Editing Your Personal Information. If your Personal Information or email address changes or you want to edit or update your information, you can do so by emailing our Customer Support, or by contacting us by telephone or postal mail at the contact information listed below.

Customer Support E-mail:

Customer Support Address: PrestoFresh, Inc. Customer Support 1940 Lee Rd. Cleveland Heights, Ohio 44118

Implementing Change Request. Implementing Change Request. We will use reasonable efforts to make the changes you requested but it is not always possible to modify database information. In addition, if your Personal Information has been provided to third parties, PrestoFresh will not be able to make changes to it. Further, such information is never completely removed from our database due to technical constraints and the fact that we back up our systems. Therefore, you should not expect that all of your Personal Information would be removed from our database in response to your request.

California Residents. As of January 1, 2005, California Civil Code Section 1798.83 permits visitors of this Site who are California residents to request certain information regarding disclosure of their Personal Information to third parties for direct marketing purposes. To make such a request, please send an e-mail, or contact us by telephone or send a letter to the numbers and addresses included above.


Third Party Links. Our Site may include links to third party web sites. Please Note: PrestoFresh is not responsible for the products/services of third party web sites. When you purchase third party products and/or services from third party web sites, you become their customer and are subject to their privacy policies. We encourage you to review these companies' privacy policies and only do business with those who adhere to personal information practices with which you are comfortable.

Persons Under 13. This Site is not intended for use by children under 13. Any Site users under the age of 13 must have parental consent emailed to PrestoFresh Customer Support at

Sale of Assets. If PrestoFresh and/or its affiliates or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our databases, together with any Personal Information contained therein, to a third-party acquiring PrestoFresh assets. If we do so, we will place a prominent notice of the sale on the homepage of our Site, with links to information as to how you can change your privacy preferences.

Please remember that your use of this Site is always subject to this Privacy Policy and our Terms of Service. Please take a moment to read the Terms of Service.

If you have any questions or comments regarding this Site or any of our policies, please send an e-mail to Customer Support at or write to: PrestoFresh, Inc., Customer Support, 1940 Lee Rd. Cleveland Heights, Ohio 44118.

Terms of Service

© 2014 PrestoFresh, Inc. All Rights Reserved. PrestoFresh is a service mark owned by PrestoFresh, Inc. All other content, copyrights, trademarks, service marks and other intellectual property included on the Site are the exclusive property of PrestoFresh it's affiliates, partners and licensors. All Rights Reserved.

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